What Happens After You File an Auto Claim?

When you drive a car in Texas, you are required by law to buy auto insurance. If you live in the Tyler, TX area, our team at EasTex Insurance encourages you to bring your insurance questions to us. We’ve been working with Texas drivers like you since 1979.

What Happens After You File an Auto Claim?

If your car is damaged in an auto accident, you may wonder what happens after your claim is submitted. According to the Texas Department of Insurance, your insurance company is required to notify you within 15 days of the filing date that they have received your claim. If you need to sign a proof-of-loss form, your agent must notify you within the same fifteen days. Clients who are claiming medical expenses related to the accident may also be asked to undergo a medical exam.

An adjuster from your insurance company will inspect your car’s damages, and their estimate will determine the amount the insurance company will offer. Many insurance companies will request that you bring your vehicle to one of their claim centers, but some will allow you to choose your auto repair shop to develop their estimate. Within 15 days of receiving all needed information from you and receiving an estimate, the insurance company must notify you whether they will accept or reject your claim.

Call Us Today for Your Appointment

Our team knows that every driver’s situation is different, so we want to be sure you find the right insurance for your needs. At EasTex Insurance, we are dedicated to providing insurance education and customer support. Drivers in the Tyler, TX area have discovered that they can rely on us for all their insurance needs. Give us a call today and let’s work together to find the right insurance for you.